Privacy Policy

Last updated: October 2026

GetFullTruck ("we", "us") provides automated text-message follow-up for home service businesses. When a customer calls one of our client businesses and the call is not answered, we send text messages on that business's behalf to help with the customer's service request. This policy explains what information we collect and how we use it.

Information we collect

From callers and text recipients: phone number, and the details you share by text, such as your name, service address, the issue you need help with and your preferred appointment time.
From businesses we work with: business contact details and the information needed to set up and run the service.
From our website: information you send us by email or through our booking link.

How we use information

To respond to your inquiry and pass your service request to the business you contacted.
To send text messages related to your inquiry, such as follow-up questions and appointment confirmations.
To operate, maintain and improve our service.

SMS and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information is shared only with the business you contacted and with service providers that help us deliver messages and run the service (for example, our messaging and hosting providers), and only for that purpose.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply. See our SMS Terms.

Data retention and security

We keep information only as long as needed to provide the service and meet legal obligations, and we use reasonable measures to protect it.

Your choices

You can ask us to access or delete your information by emailing us. You can stop text messages at any time by replying STOP.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Questions? Email hamza@getfulltruck.com